News and Events

Revolutionary Health App Set to Transform Patient Care at Rambam

Publication Date: 3/6/2023 11:00 AM
Rambam Health Care Campus (Rambam) in Haifa, Israel, and Synch have joined forces to launch a groundbreaking smart 5G network and network-integrated application for the healthcare industry.
Synch’s health app is set to revolutionize patient care at Rambam. Photo courtesy of Synch.Synch’s health app is set to revolutionize patient care at Rambam. Photo courtesy of Synch.

With support and funding from the Israel Innovation Authority together with the Ministry of Communications and partners, Rambam and Elbit systems have collaborated on the Synch project to launch a groundbreaking smart 5G network and network-integrated application for the healthcare industry. The Sync app, manufactured by Synch) converts cellphones into a ‘walkie-talkie’ device combining other advanced applications, to enhance and speed-up communication among medical staff.

Together with Pelephone, a local mobile network operator, Rambam's IT department integrated the system to the hospital electronic patient records (EPR); Elbit Systems handled the command-and-control capabilities in the Synch Collaboration app, which leverages technology to enhance communication among medical staff in the hospital's emergency room. The app features push-to-talk (PTT over cellular) functionality and uses voice recognition and keyword detection technologies to ensure a prompt and effective response in emergency situations. The smart network can detect and allocate resources based on emergency keywords used in communications between ER teams.

Effective collaboration among medical personnel is a major challenge in hospitals, especially in critical situations where quick access to patient data, medical history, and expertise is essential. The Synch app offers smart tools for collaboration between the hospital’s command center, teams, medical events, and patients.

Care givers and EPR data are leveraged to provide better treatment: The Synch app provides medical personnel with automated tools for retrieving medical files, obtaining medical advice, and forming consultation groups. All communications are secure and comply with strict medical privacy regulations. One of its most useful features is the clinician’s consultation application, SyncHealth, which allows care givers to scan a patient's barcode and instantly connect to the patient's medical record with the team of doctors and care givers who have treated the patient, and are knowledgeable about the patient's condition. This enables the care giver to consult with the team, share relevant information, and receive insights that can improve treatment and hasten recovery.

David Ratner, Rambam’s spokesperson explains, “We began working with Elbit during the COVID-19 crisis when they took over the specially formed, COVID-19 department in Rambam’s Sammy Ofer Fortified Underground Hospital. Elbit took their military-grade system and turned it into a hospital system. This was the basis for the collaboration between us, and it was extremely effective. It was a start-up-experiment and we are able to integrate the technology according to Rambam’s specific needs. We believe that the app will revolutionize how the hospital cares for its patients, especially in emergencies.”

Rambam and Synch are committed to developing digital healthcare solutions that incorporate smart networks, AI, and collaboration technologies to enhance public health and efficiency in hospitals.

The Synch app enables immediate communication via voice (PTT), text, video and location with any user, group, device apps and data over cellular and WiFi. By embedding Synch, managers can always stay in control and organizations can experience a dramatic upswing in their team’s efficiency, productivity and safety. For more information visit

Rambam Health Care Campus is a 1,000-bed academic hospital serving the over 2 million residents of Northern Israel. Providing comprehensive medical services in all medical specialties, Rambam is the tertiary referral center for 12 district hospitals. It plays a critical role in the healthcare of the residents of Northern Israel, and also serves the Israel Defense Forces Northern Command.

Some content from this article was based on a previously published article in the Jerusalem Post.